Privacy Policy

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This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website (Site).

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• - To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• - To improve our website in order to better serve you.
• - To allow us to better service you in responding to your customer service requests.
• - To administer a contest, promotion, survey or other site feature.
• - To quickly process your transactions.
• - To ask for ratings and reviews of services or products
• - To follow up with them after correspondence (live chat, email or phone inquiries)

We do not use vulnerability scanning and/or scanning to PCI standards.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a third-party gateway provider.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• - Allow customers to 'log-in' to the Site.
• - Help remember and process the items in the shopping cart.
• - Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

We (the Site) may use third-party technology services. These services may include, but are not limited to the following:

• - Ecommerce website service provider(s)
• - Payment gateway(s)
• - Fraud prevention screening
• - Email sending service(s)
• - Promotional service(s)

We share your Personal Information with third parties.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we (or third parties) use this Order Information to:

• - Process payments;
• - Communicate with you;
• - Screen our orders for potential risk or fraud; and
• - Provide you with information or advertising relating to our products or services.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

• - Users can visit our site anonymously.
• - Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
• - Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:  • On our Privacy Policy PageCan change your personal information:  • By logging in to your account

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

 • Send information, respond to inquiries, and/or other requests or questions  • Process orders and to send information and updates pertaining to orders.  • Send you additional information related to your product and/or service  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at sales@dtomarmory.com

If there are any questions regarding this privacy policy, you may contact us using the information below.

DTOM Arsenal & Armory LLC

2925 Ledo Rd Suite 3

Albany, Georgia 31707

(229) 344-9020

D.T.O.M. Arsenal & Armory LLC  FIREARM TRANSFER POLICY 

**Effective April 1, 2019** 

Every firearm transferred to D.T.O.M. Arsenal & Armory LLC is subject to a transfer fee of $25 per firearm.  

A transferred firearm must meet all requirements of Georgia and Federal law, and must be shipped with the following:  

1. A gun lock that works for that firearm.  
2. An appropriate gun case for that firearm.  
3. A copy of the transferor’s FFL 

Firearms must be shipped via UPS, FedEx or USPS with tracking information to the customer.   All shipments must be sent with Adult Signature Required.  D.T.O.M. Arsenal & Armory LLC is not responsible for any shipment that is lost or stolen before delivery. 

D.T.O.M. Arsenal & Armory LLC will NOT accept firearms shipped without prior arrangement.  It is the customer’s responsibility to make ALL arrangements with the transferring FFL, including delivery of required documents and payment of shipping costs, and to notify D.T.O.M. Arsenal & Armory LLC of any firearm transfer prior to its arrival at our premises. Notification should be made by e-mail or via phone.   

Email Address:  ffl@dtomarsenal.com  

The notification of transfer must include:  

1. The make / model of the firearm being transferred  
2. ALL contact information (name, address, daytime phone number) for the transferring FFL (including a contact name)  
3. ALL contact information (name, address, daytime phone number) for the customer requesting the transfer.  

All ATF regulations apply for transfers, and they vary based upon the buyer’s residency status and the type of firearm being transferred…be prepared with appropriate ID’s, PCS orders, and/or carry permits.   

LONG GUNS  

Long Guns must be picked-up from D.T.O.M. Arsenal & Armory LLC   within 7 days after arrival on our premises.  It is the customer’s responsibility to ascertain whether the firearm has arrived by contacting the shipping company and to claim the firearm from D.T.O.M. Arsenal & Armory LLC within the allotted time frame.  PLEASE! DO NOT call to check on your gun’s arrival -- please rely on information provided to you by your shipping company.   Only call to arrange transfer of your firearm. 

• Long Guns NOT picked-up within the grace period are subject to a $10/week storage fee for every week after the grace period.  
• Long guns NOT CLAIMED WITHIN 45 DAYS of arrival will be considered ABANDONED.   *Abandoned guns will be sold to recover storage and transfer fees* 
• It is the Customer’s responsibility to contact D.T.O.M. Arsenal & Armory LLC if there is any extenuating circumstance (family emergency, deployment, military training, etc.) that prevents them from picking up their transfer in 7 days.  Arrangements can be made to accommodate special circumstances. 
• The person on the transfer form/invoice must be the person picking up the firearm. 
• If you fail to pass a background check, we will hold the gun for 14 days without any storage fees to let you sort how to handle the issue, either by contacting the ATF or the seller to return the firearm.  Failure to comply or communicate with us will result in the above policy being enforced.  The firearm will be considered abandoned after 45 days if no contact or arrangements made for return of the firearm.

HANDGUNS  

EACH handgun must be picked-up from D.T.O.M. Arsenal & Armory LLC within 7 days after arrival on our premises.   

ONLY ONE HANDGUN is allowed to be transferred every 5 days.   If you transfer more than one, you will have to wait an additional week per handgun or fill out a Multiple Handgun Transfer Form (ATF Form 3310.4) that will be sent to your Local LEO and the ATF. Handguns are subject to a $25 transfer fee each. 

It is the customer’s responsibility to ascertain whether the firearm has arrived by contacting the shipping company and to claim the firearm from D.T.O.M. Arsenal & Armory LLC within the allotted time frame.  PLEASE! DO NOT call to check on your gun’s arrival -- please rely on information provided to you by your shipping company.   Only call to arrange transfer of your firearm. 

• Handguns NOT picked-up within the grace period are subject to a $10/week storage fee for every week after the grace period. .  
• Handguns NOT CLAIMED WITHIN 45 DAYS will be considered ABANDONED.  

*Abandoned guns will be sold to recover storage and transfer fees* 

• It is the Customer’s responsibility to contact D.T.O.M. Arsenal & Armory LLC if there is any extenuating circumstance (family emergency, deployment, military training, etc.) that prevents them from picking up their transfer in 7 days.  Arrangements can be made to accommodate special circumstances. 
• The person on the transfer form/invoice must be the person picking up the firearm. 
• If you fail to pass a background check, we will hold the gun for 14 days without any storage fees to let you sort how to handle the issue, either by contacting the ATF or the seller to return the firearm.  Failure to comply or communicate with us will result in the above policy being enforced.  The firearm will be considered abandoned after 45 days if no contact or arrangements made for return of the firearm.

Please note: 

ABANDONED FIREARMS: Once a firearm is considered abandoned, D.T.O.M. Arsenal & Armory LLC reserves the right to possess and sell the firearm at no further re-compensation to the customer. 

If the firearm does not meet Georgia or Federal law, it will be returned to the transferring FFL at the customer’s cost and may be reported to the proper authorities. If the firearm is not shipped with a gun lock or gun case, one must be supplied by the customer or purchased from D.T.O.M. Arsenal & Armory LLC before the firearm can leave store premises.  

By shipping a firearm to D.T.O.M. Arsenal & Armory LLC it means that you understand and accept the transfer policy as put forth by this document.  

IMPORTANT INFORMATION ON FIREARM RETURNS: 

Please take your time to inspect all firearms thoroughly at the FFL dealer BEFORE proceeding with the transfer. Once a new firearm is transferred to you from us it is considered used, even if unfired. Consequently, we will not be able to guarantee acceptance of the return. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer is accepted, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through a FFL dealer to document the replacement firearm serial number. We will not cover any additional transfer fees if that situation occurs. 

D.T.O.M. ARSENAL & ARMORY LLC’S RETURN POLICY 

NO REFUNDS OR EXCHANGES ON SPECIAL ORDERED, AMMO, OR NFA ITEMS.  NO EXCEPTIONS. 

ALL FIREARM SALES ARE FINAL. 

We do not accept returns or exchanges unless the item you purchased is defective. If your firearm is defective, we will work with you on sending it to the manufacturer for repair or replacement.   We want you to be happy with your purchase and will work with you to make things right.   

Once a firearm or product leaves the shop it is considered USED even if unopened or unfired!